Other than this, you can categorize the questions under certain headings and subheadings, making the navigation easier for the user.
This will clarify a lot of things for many customers as these are always some obvious doubts. I think that shipping information and the cancellation or return policy of the orders are two things that must necessarily be there on your FAQ page. How can I make changes in the details of my account?.
Dropshipping about us page template how to#
How to log in again if I forgot my password?. What to do if I received the wrong item?. Are there any discounts or gift vouchers available?. Can I replace the order that I received?. So, give the below-mentioned must-have questions a read to get an idea of things that should be discussed. Must-Have Questions for Your FAQ TemplateĪ crucial part of a FAQ template is the questions you choose to put up there. I guess enough has been discussed about the importance of FAQs, let’s just head over to the real thing. If you’re starting a one-of-a-kind service or introducing a new product, a FAQ page is mandatory to gain customer trust.Ī well-established product may choose to forget such questions, however, FAQ pages are not only meant to answer user queries, they’re also meant to lessen the time your customer support team spends explaining or reiterating the same few things to customers – yes, your product is on the way, you can pay via Paypal, we do accept returns, etc. What Kind of Store Should Have a FAQ Page?Īlmost all businesses should have a FAQ page, especially those that work on exclusive business models. It will not only answer their queries but also provide them a user-friendly experience and a more personalized relationship with your customers. For such situations, imagine what effect a FAQ page can create. When these questions go unanswered, not all of them make an effort to get in touch with customer service. But, the reason they don’t buy is because of the questions they have. Generally, many people are visiting several dropshipping sites each day. More importantly, it can effectively increase your number of customers. It can give a hike to your SERP (Search Engine Result Page) and generate traffic to your site. 
So, if there’s a FAQ page to help customers with their doubts, your customer service doesn’t need to answer again and again.Ī FAQ page also increases the site visiting time and conversion rate. New or even existing customers, they all might have some general queries like – can I replace the product? When will the shipping of the product be done? Or anything else about the store or product. What Purpose Does a FAQ Template Serve in Dropshipping?
Adding FAQ Template to Your Shopify Store Via Shopify. Where to Place Your FAQ Page On Your Store?. Will A FAQ Page Improve My SEO in Any Way?. Must-Have Questions for Your FAQ Template. What Kind of Store Should Have a FAQ Page?. What Purpose Does a FAQ Template Serve in Dropshipping?.
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